Zero-waste store

Problem Statement:

An online grocery store uses reusable containers to reduce plastic waste by delivering products in returnable packaging. However, the process of receiving returned containers is time-consuming and prone to errors, as staff must manually count and identify which customer returned each item.

Objective:

To streamline and automate the return process in order to reduce processing time, minimize human error, and ensure accurate tracking of returned containers per customer.

Solution:

Attach RFID tags to each reusable container and use RFID readers at the return point to automatically identify and log returned items. This enables quick, accurate association of containers with customer accounts and supports efficient, eco-friendly operations.